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Sign in

Sign in to Precedent with your email and password or with a passkey, and what to do about each error message.

Overview

You sign in at app.precedent.cc with your account's email and password, or with a passkey. Your firm creates the account through an invitation; there is no public sign-up.

How to sign in

Choose the way you sign in. Both lead to the same account.

  1. Open app.precedent.cc.
  2. Enter your email and select Continue.
  3. Enter your password and select Sign in. The eye icon shows or hides the password while you type.

If your account has two-step verification, the app asks for a code after the password (see below). Once in, you land on the assistant or, if you have a pending invitation, on the screen to accept it.

Two-step verification

If you turned on two-step verification, or your firm requires it, the app asks for a code after your password. This screen is currently shown in Spanish:

  1. Open your authenticator app (Google Authenticator, 1Password, Authy or another) and copy the six-digit code.
  2. Type it in Código de 6 dígitos (6-digit code) and select Verificar (Verify).
  3. Tick Confiar en este dispositivo 30 días (trust this device for 30 days) if this is your usual computer; that device will not ask for a code for a month.

Don't have your phone? Select Usar un código de respaldo (use a backup code) and enter one of the codes you saved when you turned on verification. Each backup code works once.

If you see Código incorrecto (wrong code), check that your phone's clock is set automatically and copy the freshly generated code again. If it keeps failing, select Cancelar e iniciar sesión de nuevo (cancel and sign in again) and start over.

For security, verification locks for a while after several wrong codes in a row. If you see Too many failed attempts. Wait a few minutes and try again., wait a few minutes without trying again, then sign in again. If you see Demasiados intentos. Pide un código nuevo. (too many attempts), select Cancelar e iniciar sesión de nuevo and sign in again with your password. If you can't wait or don't recognize those attempts, contact us.

If your firm requires two-step verification and your account does not have it yet, you will see a notice when you sign in. Turn it on in Settings with an authenticator app or a passkey to keep working.

Messages you may see

MessageWhat it means and what to do
Invalid email or password.One of the two does not match. Check the email (it is your work account) and type the password again. For security, the message is the same whether or not the account exists. If you don't remember it, reset your password.
Verify your email before signing in; check your inbox.Your account exists but the email is not verified yet. Follow Verify your email.
Too many requests. Please try again later.Several attempts in a row. Wait a few minutes before trying again. If it persists, contact us.
Too many failed attempts. Wait a few minutes and try again.Several wrong two-step verification codes in a row locked verification for a while. Wait a few minutes and try again. If it wasn't you, change your password and contact us.
Your organization requires two-step verification…Your firm made it mandatory. Turn it on in Settings.
Sign in with your passkey to continue.Your firm requires a passkey for this action. Sign out and sign in again with your passkey.
Your session expired. Sign in again to do this.A day passed without activity, or you signed out from another device. Sign in again.
Sign-up is closed. Ask your firm for an invitation.There is no open sign-up. Ask a Partner or Admin in your firm to invite you.

Your session

  • The session closes by itself after a day without activity.
  • In Settings, the Your sessions section lists the devices where you are signed in. Sign out of the others closes every session except the current one; use it if you signed in on someone else's computer.
  • To sign out, open the account menu (⋯ at the bottom of the sidebar) and select Sign out.

Common problems