Expired or invalid invitation
What each message on the invitation screen means and how to get a new invitation.
Overview
To join a firm in Precedent, a Partner or Admin invites you from Team. You receive an email from Precedent with the invitation and a link. If you already have an account, the invitation also appears inside the app with the text … invited you to join … as … and the buttons View invitation and Not now.
The invitation screen is currently shown in Spanish; the messages below give the original text with its meaning.
Accept an invitation
- Open the link in the email. The Invitación a equipo (team invitation) screen shows who is inviting you, the firm and the role.
- If you already have an account, select Iniciar sesión (sign in). If this is your first time in Precedent, select Crear cuenta (create account).
- Use the email the invitation was sent to. The invitation cannot be accepted with a different email.
- Verify your email if the app asks (see Verify your email) and select Aceptar (accept).
Once accepted you will see Invitación aceptada. Llevándote al equipo... and you will enter the firm with the assigned role.
Messages you may see
| Message | What it means and what to do |
|---|---|
| Invitación expirada (expired) | The invitation has expired. Ask a Partner or Admin in your firm for a new one. |
| Invitación no encontrada (not found) | The link may be malformed or no longer exist. Open it directly from the email, without retyping it; if it is still the same, ask for a new one. |
| Invitación cancelada (cancelled) | The administrator cancelled this invitation. Ask them for a new one. |
| Invitación rechazada (declined) | You declined it earlier. If that was a mistake, ask an administrator to send a new one. |
| Ya aceptaste esta invitación (already accepted) | You are already part of the firm. Sign in and open Team to see your firm. |
| Esta invitación es para otra cuenta. Entraste como … (this invitation is for another account) | You signed in with an email other than the invited one. Select Cerrar sesión y cambiar (sign out and switch) and sign in with the right email. If you were not expecting this invitation, ignore it. |
| No se pudo cargar la invitación (could not load) | Temporary problem. Try again in a few minutes. |
| Algo salió mal. Intenta de nuevo. / Something went wrong. Please try again. | Accepting or declining failed. Try again; if it persists, ask for a new invitation. |
Who can invite
Only the Partner and Admin roles can invite, from Team with Invite member, choosing the email and the role (Admin, Associate or Paralegal). The list of pending invitations shows when each one expires; an expired invitation cannot be resent, a new one is created.
If inviting shows This plan includes … users and all of them are taken. Upgrade the plan to invite more., the firm has reached the number of users in its plan and must upgrade before inviting more people.
I still cannot get in
Ask the person who invited you to confirm the exact email they used. If the email is right and the problem continues, contact us with that email and the message you see on screen.
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